Turrito doesn’t believe in this approach and has created Unlimited IT Support SLA’s which turn the tables on traditional IT Support. With an Unlimited IT Support agreement in place, the invoice at the month is always identical. It, therefore, doesn’t suit Turrito when things go wrong and as a result, Turrito puts a huge effort into being proactive with every element of your IT systems. When something goes wrong in this scenario your business requirements and Turritos align. It doesn’t suit anyone.
By using globally recognized Remote Monitoring and Management (RMM) tools Turrito can monitor your systems and fix problems before they occur. These proactive maintenance services, which also include patching, upgrading, and reporting, are performed by the Network Operations Centre (NOC) that runs 24 hours a day and 365 days a year. The Turrito NOC does all its work invisibly in the background and its sole objective is preventing problems from occurring. This reduces the need for time-consuming repairs and has a massively positive impact on business continuity.
If you’ve made investments in IT and Telecoms, and need them to deliver 24/7, then you need a Turrito Unlimited IT Support Agreement.