Unlimited Technology Support (UTS)
Fixed-fee IT Support from Turrito
UTS can also be extended to critical systems, for instance servers or infrastructure, with the same principals of unlimited support and a fixed monthly fee. This means budgeting is easy and there are no surprises on your invoice at the end of the month.
The nature of a fixed fee agreement means that incidents and downtime cost Turrito money so there is maximum focus on being proactive and solving issues before they become problems. This is done with specialized software, regular maintenance, patch management, and constant monitoring.
If you’re looking for a comprehensive IT Support solution that gets the most from your IT systems with the least effort, then the Turrito UTS service is for you. Contact us now to find out how.
Some of the benefits of UTS
Less downtime: Your downtime costs you and Turrito money. Turrito therefore maximises its investments in cutting-edge technology, AI and machine learning so systems self-heal or in the event that human interaction is required, issue alerts immediately. Maintenance and patch management are also crucial in ensuring smooth systems and up-to-date security.
No firefighting: Our proactive support approach also reduces unexpected issues which tend to strike when you can least afford it.
Affordable and budget friendly: Flat-rate support means you can budget with confidence and no surprises. Compared to ad hoc or traditional hour-based (reactive) support agreements UTS is often cheaper, especially when you consider the improved uptime and user experience.
Infrastructure protection: It’s in Turrito’s interest to keep all aspects of your network secure and healthy to minimize unscheduled work or disaster mitigation.
Business continuity: Turrito’s best-practice data security, maintenance, backup and disaster recovery systems will have you back up and running in no time. No problem.
No “bill-shock”: With UTS the invoice only changes if your user or systems increase or decrease. You’ll never receive an unexpected invoice that ruins your budget (and your day).
Happy users: Turrito engineers are friendly, communicative, engaged, responsible and eager to help. Your users will look forward to their interactions, not dread them.